3 Benefits a Salesforce Tool Offers

The technology era has ushered in a series of disruptions across many business industries. Many of these disruptions have led to several benefits like the development of specialized software that optimizes business operations. For example, if your company currently utilizes Salesforce for Outlook, a salesforce tool enhances its currents features by allowing you and your team to sync email, tracking and the customer relationship management dashboard. Here are three benefits Salesforce for Outlook tools offer.

Optimize the Sales Team

Your company’s sales team, if things are going well, is busy. They make phone calls, they take notes and they have to follow deals through. In a sense, this is the department that determines how well the rest of the company functions. A busy sales team most likely means that the customer service, manufacturing and shipping departments have enough to do, too. When you integrate a tool to enhance Salesforce, you hand the sales department additional solutions that help make them more productive. Among the repetitive tasks that are important, but eat up valuable minutes, is data entry. Since Salesforce for Outlook solutions integrate with your current email, calendar entries and tasks, these solutions help reduce the time needed for repetitive data entry. The result is more time allotted for getting to know current and potential clients, which in the best case scenario, leads to a more attractive bottom line.

Administrators and IT

If you company has an IT department, an efficient CRM helps them, too. The more efficient they can be, the more time they can spend on improving other facets of your business instead of fixing and replacing recurring issues. The administrators of your company’s technology infrastructure also benefit from Salesforce for Outlook tools. Once they become familiar with the new software, they can begin to optimize the features. Then, they can assign portions of the solutions to those who should be using them. The administrators can train your employees, accordingly, so that you begin to see a healthy return on your investment. Accurate customer information, forecasts and streamlined pipelines are some of the factors that will help your business operations function better.

Improved Leadership

As the person leading your company, or an executive tasked with overseeing specific departments, staying on top of information is important. While you may be the face of your business, your employees probably expect you to be in tune with what is going on in their areas, no matter how small. Salesforce for Outlook tools help you stay up to date through snapshots and reports you can compile, easily. A salesforce tool enhances your Salesforce for Outlook with customer intelligence, synchronization of existing applications and traffic tracking features.

(24)