5 Ways to Create a Culture of Accountability
Emily Lazration — November 11, 2019 
Free-Photos / Pixabay
Creating accountability in the workplace is one of the hot topics in today’s business world. But, do you know what it means? How it works? Or, why you need it in your business?
What is a “Culture of Accountability?”
A culture of accountability is a work environment where people demonstrate a high level of ownership to think, respond, and proceed in a manner necessary to reach business goals.
Accountability in business is directly related to higher performance.
Why Should Your Company Have a Culture of Accountability?
In many companies, employees are working across time zones and different departments to achieve their business goals. Creating a culture of accountability in the workplace is a multi-dimensional and multi-layered issue in this fast-paced business world.
Building an accountability culture makes a powerful impact on your business goals and success. Accountability helps you ensure that your employees show up for shifts, know what their roles are, and meet deadlines. This structure makes every employee responsible for fulfilling their duties and automatically makes a positive impact on business growth.
How Can You Build a Culture of Accountability?
Building a culture of accountability in your business isn’t easy. It takes time and hard work to plan and implement. It also involves dedication to maintain. However, it’s the best way to ensure business success and boost employee morale and is part of maintaining a workplace that is transparent.
Understanding the meaning of “being held accountable” is the initial step in creating a culture of accountability for the company to reach desired business targets. It’s never too late to create a culture of accountability and empower the workforce, allowing your employees to perform better.
All it takes is an effective strategy. Here are 5 simple tips that will help you create accountability in your workplace.
- Define the Responsibilities of Employees
First and foremost, you need to clearly define and delegate tasks to every employee so they fully understand what they are responsible for. Your staff needs defined expectations to achieve their targets. Whether it’s evergreen responsibilities, which support the mission and values of the company, or short-term or quarterly goals everything should be laid out very clearly to avoid any confusion or miscommunication.
- Set Your Business Goals
Once the staff has gone through employee onboarding and understands what they are responsible for, employers should help them set individualized and measurable goals that come under their job role. Make metrics to help the employees know if they’re fulfilling their business goals.
- Deliver Progress Updates
To achieve your desired goals, employees need feedback to stay motivated. This feedback can come from customer surveys, key listening posts with critical stakeholders, and ongoing project updates, or a combination of all these points. However, the most effective feedback a team member can get is from a manager.
When providing progress updates to employees, managers should have updated and correct data to show employees how their progress is making an impact.
- Align Development, Learning, and Growth
Whether as a part of an ongoing development process or through frequent conversations between employees and managers, businesses must offer opportunities for their staff to learn, improve, and grow. Companies that focus on staff development to help their employees address the barriers that prevent them from reaching their business goals while learning and growing in their roles constantly.
- Acknowledge and celebrate Progress
Praising your employees for a job well done is the best way to motivate them to do well. Your top employees need to know that their efforts are acknowledged and valued. So, identify, celebrate, and learn from your employees’ successes. It will motivate your employees to stretch and design responsibility role model for other staff members to follow.
A strong work culture not only inspires employees to perform better but also encourages clients to spread the word about your company. Building a culture of accountability isn’t always easy. But, strategic and careful planning can definitely help you in developing one that differentiates you from your competitors.
A culture of accountability makes it easier for employees to be responsible for their job roles. It also boosts your employees’ morale to go the extra mile as they identify their personal growth and are receiving regular appreciation for their work. So, shape a work culture that can help you promote employee responsibility and your business growth.
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