Amazon Is offering Refunds To buyers Who purchased Hoverboards

After pulling so-called hoverboards from its web page in December, Amazon is going some other step additional and granting refunds to any customer who purchased the 2-wheeled electric scooters. The device was yanked from Amazon in response to reviews that the hoverboards have been exploding and causing fires.

“i’m happy that at least one top retailer is erring on the facet of warning and taking motion now,” Elliot Kaye, chairman of the U.S. consumer Product security fee, wrote in a commentary. “For consumers who purchased a hoverboard from Amazon, they are able to return the product presently for a full refund. I need to commend Amazon for voluntarily stepping up, providing a free remedy, and striking purchaser security first.”

The fee, which is currently investigating hoverboard producers, narrowed down the combustion problem to the device’s lithium battery. From the observation:

CPSC group of workers is specializing in the elements of the lithium-ion battery packs as well as their interplay with the circuit boards within the units. CPSC team of workers has consulted with take a look at laboratories, lithium-ion battery representatives, and other outdoor experts to confirm safe design practices for use of lithium-ion batteries in hoverboards. there are certain common security applied sciences we predict these devices to have that must stop overheating and possible combustion. These are the identical with ease to be had applied sciences that exist in correctly manufactured lithium-ion batteries used within the workstation computers and mobile phones we all use day by day.

because of the intense injuries and emergency room visits related to hoverboards, Kaye noted that the commission was additionally analyzing whether or not the gadgets had been designed to regulate for weight variations between users.

clients searching for money back can contact Amazon right here.

fast company has reached out to Amazon for comment and will replace this post if we hear again.

[by the use of Fortune]