Jeff Bezos Responds To Scathing worker prerequisites document, guarantees ‘Callous’ management might not be Tolerated

August 17, 2015

Amazon founder and CEO Jeff Bezos has promised that there will likely be no extra “shockingly callous administration practices” on the firm. His response comes just days after the brand new York times posted a stunning file about worker prerequisites at the eCommerce large.

In an open letter to workers Bezos mentioned he didn’t recognize the administrative center portrayed in the article and urged any workers who knew of “stories like those pronounced” to contact him directly.

“although it’s uncommon or remoted, our tolerance for this sort of lack of empathy must be zero,” Mr. Bezos stated in an e-mail despatched to his staff.

in the ny times article titled “inside Amazon: Wrestling big concepts in a Bruising place of work,” a portrait was painted of an organization that caused employees to cry ceaselessly at their desks. In other cases, employees who suffered from cancer, miscarriages, and different private crises have been evaluated unfairly or edged out quite than given time to get better.

Jeff Bezos in his letter said he hopes staff don’t see Amazon as “a soulless, dystopian place of work the place no fun is had and no laughter heard.”

here is the full letter from Mr. Bezos:

“dear Amazonians,

if you happen to haven’t already, I inspire you to offer this (very long) new york times article a cautious learn: http://www.nytimes.com/2015/08/sixteen/know-how/inside-amazon-wrestling-giant-ideas-in-a-bruising-place of business.html

I also encourage you to read this very completely different take via a present Amazonian: https://www.linkedin.com/pulse/amazonians-response-inside-amazon-wrestling-giant-concepts-nick-ciubotariu

right here’s why I’m writing you. The NYT article prominently options anecdotes describing shockingly callous administration practices, including folks being treated without empathy while enduring household tragedies and severe well being issues. The article doesn’t describe the Amazon i do know or the caring Amazonians I work with day by day. but if you recognize of any stories like these said, i want you to amplify to HR. you could additionally e-mail me directly at jeff@amazon.com. even though it’s uncommon or isolated, our tolerance for any such lack of empathy must be zero.

The article goes additional than reporting isolated anecdotes. It claims that our intentional approach is to create a soulless, dystopian workplace the place no enjoyable is had and no laughter heard. once more, I don’t acknowledge this Amazon and that i very a lot hope you don’t, both. more commonly, I don’t suppose any company adopting the manner portrayed could live to tell the tale, much less thrive, in today’s extremely competitive tech hiring market. The folks we rent here are one of the best of the most effective. you are recruited daily via different world-type firms, and you can work any place you need.

I strongly believe that any individual working in an organization that in point of fact is just like the one described in the NYT can be crazy to stay. i know I would go away such a firm.

however confidently, you don’t recognize the company described. optimistically, you’re having fun working with a bunch of sensible teammates, helping invent the long run, and laughing alongside the way.

thank you,

Jeff”

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