Adobe launches a super-cloud to manage customer experience
Twitter Rolls Out New Customer Service DMs
Totango rolls out first chatbot for customer success
Tru Optik now allows identified customer data for OTT TV ad targeting, through LiveRamp
Customer Experience Wish List For 2017
IoT 2016 Wrap-Up: Beacons, Wearables, Customer Experiences
US District Court judge orders Amazon to release customer data in connection to WEN Haircare lawsuit
CMO Council Says Data Will Drive Customer Experience In 2017
Valuable Customer Interactions Are Data-Driven, But Always Human
MarTech Landscape: What is a Customer Data Platform?
Twitter will automate brands’ customer service DMs with welcome messages, quick replies
Customer Data Platform Institute Launches To Unify Siloed Data
A CMO’s View: How WP Engine’s content marketing works across the customer journey
Don’t Be the Next Leader in Customer Success to Get Fired
NetApp Boosts Engagement, Identifies Customer Segments With Adobe
Marketing platform Kahuna applies its machine learning across customer journeys
Smart Mirrors Might Be The Future Of In-Store Customer Analytics
Omnichannel on the line: 4 steps to enhance the customer experience
5 issues that you want to be aware of From F8 and the way This impacts Social customer service
5 Slick guidelines for Webshops to construct purchaser Loyalty via Social Media
sq. integrates facebook commercials into increasing “purchaser Engagement” suite
Apple Will Now Field Your Questions At Its Customer Service Twitter Account
Google AdWords customer fit: well-liked Questions & How to respond to Them