The Role of AI in Assisting Customer Experience
Lytics becomes first customer data platform to add campaign coordination
Equifax customer service was apparently not informed about its hack
Fuze CMO: A single source of truth for customer data ‘collapses under its own weight’
Lithium adds Jive-x tech to its customer community platform
![The Review of Social Customer Service [Infographic]](https://www.devicedaily.com/wp-content/uploads/2017/09/The-Review-of-Social-Customer-Service-Infographic-129x800.jpg)
The Review of Social Customer Service [Infographic]
D&B CMO Rishi Dave recounts how his company looked into the mirror to find the customer
Forrester report: Automation is taking over customer interaction
Report: Customer satisfaction with search drops, in social Google+ beats Facebook
Customer data platform Segment adds Looker Source to define audiences from multiple tools
SugarCRM launches first product to help provide a ‘full view of customer’
Salesforce’s ‘State of Marketing’ Report: Customer experience takes center stage
Apple’s Business Chat is a powerful new channel for customer service & inbound sales
How digital transformation starts with the customer experience
LiveRamp Adds People-Based Search Targeting For Google Customer Match
Phishing campaign alerts DocuSign to customer data breach
How customer identity solutions slash churn — and boost revenue
IBM enlists Watson to define customer segments and insights
Study: Gap Found Between Customer Expectations And Reality
The connected audience: Content and creative needs for each stage of the customer journey
Is the “augmented customer” the future of tech?
Sprinklr, the former social platform, emerges this week as a customer experience cloud
Businesses can now request customer locations within Twitter Direct Messages
Google Customer Reviews launches, replacing Google Trusted Stores program
Norway forced Tinder to change how it uses customer data