Customize Consent Preferences

We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.

The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ... 

Always Active

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

No cookies to display.

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

No cookies to display.

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

No cookies to display.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

No cookies to display.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

No cookies to display.

admin
Pinned January 10, 2022

<> Embed

@  Email

Report

Uploaded by user
TikTok moderator sues over mental trauma caused by graphic videos
<> Embed @  Email Report

TikTok moderator sues over mental trauma caused by graphic videos

Former Facebook moderator sues over mental trauma

It reportedly doesn’t do enough to treat mental scars.

Jon Fingas
J. Fingas
September 24th, 2018
TikTok moderator sues over mental trauma caused by graphic videos | DeviceDaily.com
Reuters/Charles Platiau

Facebook’s content moderators don’t have an easy task. They often have to see the very worst of what people post, including graphic violence and sexual abuse. And while the social network has resources to help, at least one former worker doesn’t believe that’s enough. Ex-contractor Selena Scola has sued Facebook for allegedly “ignoring its duty” to protect moderators who deal with mental trauma after seeing disturbing imagery. Rather than create a safe environment, it’s producing a “revolving door of contractors” who are permanently scarred by what they’ve seen, Scola’s lawyer Korey Nelson said.

In a statement to Engadget, Facebook said it was “reviewing” the lawsuit and took moderator support “incredibly seriously” and pointed to its existing assistance, including “in house” psychological and wellness support as well as similar requirements for its third-party partners. You can read the full statement below.

The lawsuit emphasizes the fine line Facebook must walk to police content from billions of users. It needs thousands of human moderators to quickly take down policy-violating content that might otherwise slip through the cracks, but there’s only so much those people can endure. Facebook has to balance between effectiveness and the mental well-being of its contractors, and this lawsuit suggests that it doesn’t always get that balance right.

“We are currently reviewing this claim. We recognize that this work can often be difficult. That is why we take the support of our content moderators incredibly seriously, starting with their training, the benefits they receive, and ensuring that every person reviewing Facebook content is offered psychological support and wellness resources. Facebook employees receive these in house and we also require companies that we partner with for content review to provide resources and psychological support, including onsite counseling – available at the location where the plaintiff worked – and other wellness resources like relaxation areas at many of our larger facilities.”

Engadget is a web magazine with obsessive daily coverage of everything new in gadgets and consumer electronics   

(43)