Travel Industry Building its Immunity with Artificial Intelligence

The science and art of Artificial Intelligence (AI) has already racked up vital transformations in varied industries. And the travel industry is no exception to many business verticals affected by AI. No doubt, the context of AI cannot be precisely defined. Here is information about the travel industry building its immunity with artificial intelligence.

Artificial Intelligence is associated with extensive enhancement of the business processes and customer services in all dominant industries.

Some of the major leagues of AI are “Internet of Things,” “Machine Learning,” “Neural Networks,” and “Chatbots,” to name a few. Within this prestigious list — a newcomer is arriving. Constant progress in the travel industry seems unstoppable giving it a new transformation as a “Travel AI.”

The impressive uses of AI for all travelers, including business travel.

Chatbots

Chatbots for travel business.

Chatbot makes the travel businesses to deliver the fastest online response times that even humans can’t match with. Gone are the days when a customer representative needs to reply to the inquiries and comments manually on the blogs, social media posts or websites.

Through Chatbots, responses are generally automated. The basic inquiries for information and the post-trip feedback from the customers are efficiently managed through Chatbots.

Chatbots for travelers.

The chatbots are highly powered in instant messaging apps and social media to provide time-savvy travel services to the customers.

For instance, if the flight has been canceled due to any reason — bots will not only update the customers on the cancellation but also provide the details for booking the immediate next flight.

Machine Learning 

Machine Learning for travel business.

Machine Learning helps to track and offer the exact travel preference of the customers. Moreover, it also helps to enhance customer services with real-time hospitality. The robotics technology using machine learning and speech recognition to serve the travel information to the visitors through easy conversation with the robot is a game-changer.

ML for travelers.

Through Machine Learning, “Let the computer plan my trip” is what the travelers can confidently say when planning a trip.

The computer will help travelers to book on the best-recommended destinations, enjoy food in the restaurant highly rated by others and much more. One of the recent instances calls for a mention of Utrip — an AI-powered trip planning app.

Virtual Assistant

VA for travel business.

Eliminating the traditional concept of paper brochures, the VR headsets will give the customers a real-time feeling of the stay facilities that will be available at the hotel.

Improvise the conversion rates, a high degree of customer engagement, and highly personalize the complete traveller’s experience is very much eased out through Virtual Assistant.

Using VR technology, the AI-powered in-room assistance is becoming a game-changer for the enhanced travel and hospitality services for quick travel bookings and to deliver a personalized guest experience.

VA for travelers.

The virtual assistant helps the travelers to surf the hotel services, check the latest tariffs, book a room, and get tourist tips. Hijiffy is the best example that uses AI technology in the best possible way.

AI Algorithms

AI algorithms for travel business.

The application of AI algorithms proves best for data gathering, authenticating and interpreting the data to locate the exact conclusions on the decisions, pricing outlay, customer preferences, sales, and above all comes the profit margins.

The best part of AI is its capability to accurately perform data sorting. Which, if performed by humans would end up with a lot of errors, and a lot of time to sort out the data.

AI algorithms for travelers.

Through AI algorithms, the guest or visitor can automatically get what they want without even making a phone call to the room service team in the resorts or hotels.

For example, if the algorithm knows that you prefer to have your dinner in your room when you come with your wife, the system will automatically display a special room menu with a bottle of champagne.

Closing thoughts.

With the prevalence of AI continuing to rise in the upcoming times, it has its own set of merits and demerits.

Artificial Intelligence is still fresh and new for the travel and hospitality industry.

There are numerous bugs yet to be sorted out and worked on. This technology is still maturing to provide travelers with a user-friendly personalized experience to book, and plan their trip online.

The merits of AI technology overrides these minor loopholes to penetrate into the travel industry and deliver highly personalized travel services to the voyagers.

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